Frequently Asked
Questions

Cubic is an AI-native freight forwarder that combines cutting-edge technology with genuine human expertise. We handle international shipping including ocean freight, air freight, land transport, customs brokerage, and cargo insurance, all through a single, modern platform with transparent pricing and real-time visibility.

Unlike traditional freight forwarders that rely on manual processes and opaque pricing, Cubic uses AI to automate repetitive tasks, streamline quoting, and offer real-time shipment tracking. Our technology handles document validation, carrier selection, and exception monitoring 24/7, while our human experts focus on building relationships and solving complex problems.

Cubic is designed for e-commerce businesses, importers, manufacturers, and enterprises that ship goods internationally. Whether you're a growing startup making your first import or an established company shipping hundreds of containers per year, our platform scales to meet your needs.

Cubic operates globally with teams across multiple time zones including East Coast USA (EST), Tel Aviv, Israel (IST), and Manila, Philippines (PHT). We provide 24/7 support and can handle shipments between all major global trade lanes.

Yes, Cubic is a fully licensed freight forwarder and customs broker. We hold all necessary regulatory approvals to handle your international shipments and customs clearance legally and professionally.